Common questions
What's included in the $30/month subscription?
Everything in the platform: Square customer sync, visit history, lifetime spend tracking, segment analysis, win-back & loyalty insights, manual messaging guidance, and the feedback inbox. SMS credits for automated sending are separate.
Do I need credits to use the app?
No. Your subscription gives you full access to customer data, analysis, and manual messaging. Credits are only needed to send automated SMS messages through campaigns and sequences.
Do credits expire?
Credits never expire. They stack with each purchase, so you can stock up and use them whenever you need.
How many credits do I need?
One credit = one SMS. A venue with 500 customers might send 100–200 automated texts per month (feedback, win-back, loyalty nudges) plus occasional campaigns. The Trial pack is a great way to start.
Can I cancel my subscription?
Yes, cancel any time from the billing page inside the app. Your access continues until the end of the current billing period. Any unused SMS credits remain in your account.
Can I use reguler without Square?
Reguler is built for Square venues — it syncs customers and orders from Square automatically. You can sign up and connect Square at any time, with no POS changes needed.